Privacy Policy
Effective Date: September 20, 2024
Ingenuity Engineering Solutions LLC (“Ingenuity Engineering Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website or contacting our business.
This Privacy Policy explains how we may collect, use, disclose, and protect information obtained through our website and in connection with inquiries about our machining, engineering, fabrication, repair, and related services.
Information We Collect
We may collect information that you voluntarily provide when you contact us, request information, request a quote, submit a website form, call us, email us, or otherwise communicate with us.
This information may include:
Your name
Company or organization name
Email address
Telephone number
Project or service information
Information included in messages, quote requests, or other communications
Files, drawings, specifications, photographs, or other materials you voluntarily provide
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, referring website, pages visited, approximate geographic information, and information about how visitors interact with our website.
How We Use Information
We may use information collected through our website to:
Respond to questions and service inquiries
Prepare or discuss estimates and quotes
Communicate about machining, engineering, fabrication, repair, or other requested services
Provide customer service
Operate and improve our website
Understand how visitors use our website
Maintain website security and prevent fraud or misuse
Maintain appropriate business records
Comply with applicable laws and legal obligations
We do not sell your personal information in the ordinary course of our business.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, measure website traffic, understand visitor behavior, and improve the website.
Cookies are small data files stored on your device by a website. Depending on your browser, you may be able to block, limit, or delete cookies through your browser settings. Disabling cookies may affect certain website functionality.
Analytics and Third-Party Services
We may use third-party services to operate, secure, host, maintain, or analyze our website. These services may collect information about website visitors in accordance with their own privacy policies and technologies.
For example, website analytics services may collect information concerning pages viewed, approximate location, browser and device information, traffic sources, and interactions with the website.
Our website may also contain links to third-party websites. We are not responsible for the privacy practices, security, or content of websites operated by third parties.
Contact Forms, Email, and Telephone Communications
When you contact Ingenuity Engineering Solutions LLC through a website form, email, telephone call, or another method, we may retain the information you provide so that we can respond to your inquiry, provide requested services, prepare estimates, maintain business records, and conduct follow-up communications related to your request.
Please do not transmit highly sensitive personal information through ordinary website forms or email unless it is necessary for your request.
Project Files and Technical Information
Customers and prospective customers may provide drawings, photographs, specifications, measurements, CAD files, equipment information, or other technical materials when requesting machining, fabrication, engineering, repair, or related services.
We may use these materials to evaluate the requested work, communicate with you, prepare estimates, and perform services you authorize.
Sharing of Information
We may disclose information to service providers or contractors that assist us with legitimate business operations, including website hosting, communications, information technology, analytics, and other business services.
We may also disclose information when reasonably necessary to:
Comply with applicable laws, regulations, subpoenas, court orders, or other legal processes
Protect our rights, property, customers, or business
Investigate suspected fraud, security incidents, or unlawful activity
Complete a business transaction involving a merger, acquisition, restructuring, sale, or transfer of business assets
We do not disclose personal information to third parties solely for their independent marketing purposes unless appropriate consent has been obtained.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect information under our control.
However, no website, electronic transmission, email system, or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted electronically.
Data Retention
We may retain personal and business information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with legal obligations.
Children's Privacy
Our website and services are intended for businesses and adults seeking machining, engineering, fabrication, repair, and related services. They are not directed toward children under the age of 13.
We do not knowingly collect personal information online from children under 13. If we become aware that such information has been collected, we may take reasonable steps to delete it.
Your Privacy Choices
You may contact us to ask questions about personal information you have provided through our website or to request that we correct or delete information where reasonably appropriate and subject to applicable legal, contractual, and recordkeeping requirements.
You may also adjust your browser settings to control cookies and similar browser-based technologies.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, or applicable requirements.
When changes are made, the revised Privacy Policy will be posted on this page with an updated effective date.